HOSTING SPECIAL EVENTS
For information on having a special event at Dover International Speedway, click here
EVENT TICKET INSURANCE
RECREATIONAL VEHICLES (RV) PARKING
POTENTIAL MERCHANDISE AND CONCESSION VENDORS
Q: Can I purchase pit passes?
A: Dover International Speedway sells a limited number of pit passes to the public in the track’s Pre-Race Fan Pass and the Ultimate Fan Pass. Beyond that limited supply, pit passes are reserved for NASCAR-licensed competitors and officials, safety workers, Speedway employees, accredited members of the press and sponsors.
Because we are a one-mile track, with a permanent harness race track (Dover Downs Raceway) inside the motorsports track, we have limited space. Our garages and pit roads are very tight, and there isn’t much room for fans to congregate. To allow the crews to do their jobs, NASCAR asks that we limit access to the pits and garage.
We do, however, offer Trackside Access through our hospitality add-on The Hangout on Sundays and FanVision Plus Package ticket offering. Either of these packages can be purchased by clicking here, or by calling 1-800-441-RACE .
Q: Can I purchase tickets to the Monster Bridge?
A: Tickets for the Monster Bridge are not for sale. Because there are only 56 seats available, the demand for these seats far outweighs the supply. To be fair to everyone, we have decided to not offer the seats for sale to avoid a bidding war. We are, however, working with our sponsors and partners to use seats in the Monster Bridge as prizes for contests and promotions. This way, by winning a contest, giveaway, etc., orchestrated by our sponsors, fans will have the opportunity to watch a race from “The Most Exciting Seat in Sports!”
Feel free to check out www.DoverSpeedway.com from time to time for contests and promotions to win seats in the Monster Bridge.
Q: Can I buy tickets anywhere else but Dover International Speedway?
A: Tickets can be purchased in person at the Dover International Speedway ticket office; online at www.DoverSpeedway.com; by phone at 1-800-441-RACE; or by fax to 302-672-0100. We only recommend purchasing tickets directly from Dover International Speedway. Tickets for our entire race weekend are typically available even on the day of the event through the Dover International Speedway ticket office.
Tickets may not be resold for more than their face value. It is the Speedway’s policy to cancel all renewal privileges of any purchaser of a ticket found to have been resold at a price greater than face value. You may not resell a ticket at all if you are on property owned, leased or operated by Dover International Speedway or within one hundred (100) yards of such property. If you purchase a ticket that was lost, stolen or counterfeit, the Speedway will not honor it.
Q: What happens if there is a weather delay or postponement?
A: The racing schedules are determined by NASCAR and Dover International Speedway. In the event of a delay or postponement due to severe or unusual weather, all admission tickets and camping reservations will be honored on the rescheduled race day. All ticket sales and camping reservations are final; sorry, no refunds.
Event Ticket Insurance, provided by Allianz Global Assistance, offers peace of mind by insuring against unforeseen circumstances. If a covered reason prevents you from attending the event, 100 percent of the ticket price, including taxes and shipping charges, is returned to you. Read the “Ticket Insurance” information provided below in this FAQ document to learn more.
Q: Are the ticket prices the same for children?
A: Thursday – Children 14 and under are $3 for general admission. (Admission is free on Thursday of race weekend with the purchase of a Friday race ticket for both adults and children).
Friday – Children 14 and under are $8 for general admission or reserved seats.
Saturday – Children 14 an under are $8 for general admission or reserved seats.
Sunday – Children 14 and under can see a Monster Energy NASCAR Cup Series race for just $10 in sections 112 to 144, and 204 to 222, as well as rows 1-25 of section 110 with the purchase of one regularly priced adult ticket.
Q: If my child sits on my lap, do they still need a ticket?
A: Yes. Everyone entering through Dover International Speedway’s grandstand gates must have a ticket, regardless of age.
Q: Does Dover offer any grandstand seating exclusively for families, free of alcohol and tobacco?
A: Yes. All family value packages are located in alcohol- and tobacco-free seating sections. This includes Section 110 (rows 1-25) in the Allison Grandstand, Sections 128 (rows 31-60), 131 and 136 (rows 1-30) in Turn 4 and Section 223 (rows 1-30) in Turn 1. For more information about the family value packages at Dover, click here.
Q: What are the regulations if I have a credential?
A: You may not use this ticket for advertising, promotional (including contests and sweepstakes) or other trade purposes without our prior written consent. No distribution or sale of literature, other materials or merchandise is allowed on property owned, leased or operated by us. You grant permission to us and our agents to use your image and/or likeness in connection with any photograph, live or recorded display or other transmission or reproduction of any part of any event. You may not re-sell any ticket for more than its face value. You may not re-sell this ticket at all if you are on property owned, leased or operated by us or with one hundred (100) yards of such property. You must obtain your ticket from us or our authorized agents. If your ticket was lost, stolen or counterfeit we will not honor it.
No glass containers, strollers, umbrellas, motorized vehicles or weapons are allowed. We reserve the right to remove you from property owned, leased or operated by us, without refund, if your behavior is offensive or poses a hazard to others. Cooler policies may change prior to each event based upon local, state and national situations. NO items may be left at the gate. We reserve the right to search and inspect all persons. You must have a ticket, regardless of your age, in your possession at all times. If the event is postponed or rescheduled, this ticket will entitle you to admission on the rescheduled date for the event.
Q: What is Event Ticket Insurance?
A: Allianz Global Assistance protection offers you greater peace of mind with an event ticket purchase by insuring you against covered unforeseen circumstances. If a traffic accident, covered medical issue, mechanical breakdown, jury duty, or other covered reason prevents you from attending the event, 100 percent of the ticket price including taxes and shipping charges is returned to you, up to a maximum of $10,000.
Q: How do I add Event Ticket Insurance to my Dover International Speedway ticket purchase?
A: To add Event Ticket Insurance to your Dover International Speedway ticket purchase, please visit: etravelprotection.com If you have questions, please contact Allianz Global Assistance by phone at 1-866-456-3102 or by e-mail at firstname.lastname@example.org. Representatives are available 24 hours a day, seven days a week to assist you.
Q: Why do I need Event Ticket Insurance?
A: By purchasing Event Ticket Insurance you are protecting your financial investment of the event tickets including taxes and shipping costs (up to the amount of your policy limits) should your event be cancelled for a covered reason.
Q: What does Allianz Global Assistance protection cover?
A: The insurance component of Event Ticket Insurance provides reimbursement for 100 percent of the ticket price including taxes and shipping charges, up to a maximum of $10,000.
With Event Ticket Insurance, you can rest assured that your financial loss will be covered if you can’t attend an event for any of the below reasons:
- Covered illness or serious Injury
- Traffic accidents—which could prevent you from getting to an event
- Mechanical Breakdown—if your car breaks down within 48 hours of the event
- Airline delay—if your plane or other Common Carrier is delayed (includes bad weather) while going to the event
- Home or Business Issues—if your home or business is uninhabitable due to fire, flood, vandalism, burglary or natural disasters
- Care for a family member—serious injury to a family member, requiring you to provide care
- Felonious Assault—if you are a victim of a felonious assault within 10 days prior to an event
- Employer Termination—providing protection against a lay-off
- Jury Duty—if you are required to serve on jury duty after having purchased an event ticket
- Work Relocation—if you are relocated by your company over 100 miles from your home
- Military Duty—if you are required to miss an event as a result of military orders
This product includes General Program Exclusions. Certain pre-existing conditions may be covered. Please refer to the Certificate of Insurance/Policy for the terms, conditions and exclusions that may apply. Complete details regarding all of the benefits described here will be emailed to you upon completion of the insurance purchase.
Event Ticket Insurance does not offer coverage for cancellation due to a personal change of plans.
Q: When is the best time to purchase Allianz Global Assistance protection in order to be covered?
A: Right away! You can purchase Event Ticket Insurance up until two weeks prior to race weekend, but we recommend you purchase as early as possible to enjoy the greater peace of mind that comes with knowing you’re covered.
Q: Are there any restrictions or limitations of the protection?
A: Yes. Every insurance plan contains terms, conditions and exclusions. This product includes General Program Exclusions. Certain pre-existing conditions may be covered. For more information, please refer to the Certificate of Insurance/Policy for the limitations, conditions and exclusions that may apply, or contact Allianz Global Assistance at 1-866-456-3102 to receive more detailed information.
Q: Do I need to purchase Event Ticket Insurance for each event?
A: Yes. Event Ticket Insurance must be purchased separately for each event. After receiving your confirmation statement, there will be a button to return to the home page so you can complete information for another event. Your information will auto-populate, except for your credit card information (for security reasons).
Q: Is my Event Ticket Insurance refundable?
A: Within 10 days of purchasing the Event Ticket Insurance, depending on your state of residence, Allianz Global Assistance will process a full refund of premium to you, as long as you have not already attended the event or filed a claim. No refunds shall be paid to you after 10 days of purchasing the product.
For questions regarding coverage, please contact Allianz Global Assistance at 1-866-456-3102 or by email at email@example.com Complete details regarding all of the benefits described here will be emailed to you upon completion of the insurance purchase.
Please refer to the Certificate of Insurance/Policy for the limitations, conditions and exclusions that may apply.
Q: Can I get my money back if I do not attend an event for any reason?
A: No. Event Ticket Insurance coverage will only refund prepaid, non-refundable payments if you have to cancel for a covered reason. Covered reasons include sudden covered medical emergencies, death of a family member or traveling companion, mechanical breakdown on the way to an event, felonious assault, traffic accident while in route to the event, being called for jury or military duty, or having your home rendered uninhabitable. Please refer to the Certificate of Insurance/Policy for the terms, conditions and exclusions that may apply.
Please note that no benefits will be extended for cancellations due to simply changing your mind.
Q: Who can I contact if I have questions about the Allianz Global Assistance protection?
A: If you have questions regarding coverage, please contact Allianz Global Assistance by phone at 1-866-456-3102 or by e-mail at firstname.lastname@example.org. Representatives are available 24 hours a day, seven days a week to assist you.
Q: How can I file a claim?
A: Contact the Allianz Global Assistance claims office at 1-800-334-7525. The claim specialist will let you know what documentation (see the Certificate of Insurance/Policy for specific information) will be required and will send you a claim form. The claims office is open 24 hours a day, seven days a week.
Q: Why isn’t my Allianz Global Assistance protection purchase displayed in with my ticket information?
A: Event Ticket Insurance is purchased directly through Allianz Global Assistance, Dover International Speedway’s preferred supplier. All policy documentation will be sent directly to you from Allianz Global Assistance.
Q: Who provides the insurance for these programs?
A: Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence. Plan(s) may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of [this plan] [these plans] and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Non-insurance benefits/products are provided and serviced by AGA Service Company. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or email@example.com.
PLEASE BE ADVISED: This optional coverage may duplicate coverage already provided by your personal auto insurance policy, homeowner’s insurance policy, personal liability insurance policy or other source of coverage. This insurance is not required to purchase any other products/services. Unless separately licensed, travel retailer employees are not qualified/authorized to answer technical questions about coverage details or evaluate your existing coverage. Plan is intended for U.S. residents only and may not be available in all jurisdictions.
California Residents: This plan contains disability insurance benefits or health insurance benefits, or both, that only apply during the covered trip. You may have coverage from other sources that already provides you with these benefits. You should review your existing policies. If you have any questions about your current coverage, call your insurer or health plan. We are doing business in California as Allianz Global Assistance Insurance Agency, License # 0B01400.
Florida Residents: Emergency Evacuation benefits are limited to coverage for travel or use of accommodations for a period of no longer than 60 days, beginning on your date of departure. This limitation only applies to your Emergency Evacuation benefits.
New York Residents: The licensed producer represents the insurer for purposes of the sale. Compensation paid to the producer may depend on the policy selected, or the producer’s expenses, volume of business, or profitability. The purchaser may request and obtain information about the producer’s compensation, except as otherwise provided by law.
Maryland Residents: The purchase of travel insurance would make the travel insurance coverage primary to any other duplicate or similar coverage. The Commissioner may be contacted to file a complaint at: Maryland Insurance Administration, ATTN: Consumer Complaint Investigation Property/Casualty, 200 St. Paul Place, Suite 2700, Baltimore, MD 21202.
Q: What does it cost to park at Dover International Speedway for a race?
A: Parking on Speedway grounds for Friday and Saturday is free. There is a $10 charge for parking on Speedway grounds on Sunday. Dover International Speedway has several parking areas available: the main entrance with lots labeled South, North and West (enter main entrance off Route 13); Lot 1 which is located on Leipsic Road (outside of Turn 4); and Lot 12 (located about 1/2 mile from the track). Local businesses also park cars for the race and determine their own rates.
Q: What shuttle services are available on race weekend?
A: We recommend taking advantage of the park-and-ride shuttles. Please note that these shuttle services are only available on Sunday of race weekend.
From the Blue Hen Corporate Center on U.S. Route 113 in Dover: Located three miles south of the Speedway, the cost is $20 per car. The one-time $20 fee includes parking and round-trip bus service for everyone in your vehicle. The trip takes approximately 12 minutes each way. The shuttle drops and picks you up at the track within easy walking distance of the grandstands. Service begins at 8 a.m. and runs until one hour after the race.
From the Christiana Mall off of Route 1 in Newark: Board the “Race Express” park-n-ride shuttle and ride directly to Dover International Speedway. Service begins at 8 a.m. and costs $15 per person. This $15 fee includes parking and round trip bus service (exact change required). Children under 46″ ride free. There are 800 seats available on a first-come, first-served basis. For more information, call Advance Student Transportation at 302-998-6726.
Q: What parking provisions are made for someone with a disability?
A: Dover International Speedway seeks to provide reasonable accommodations for all qualified individuals with disabilities.
We have four lots for persons with disabilities (North, Lot E, Turn 3 and South). The lots are monitored by the police to ensure that only persons with disabilities are in these lots. We also provide a golf cart courtesy shuttle service from the parking lots to the gates for persons with disabilities and a guest.
If you are transporting someone with a disability, their hang tag must be displayed on your vehicle (provided the owner of the tag is being transported). The vehicle will be directed to the closest parking lot for persons with disabilities. If anyone requires assistance to the grandstand, each lot for persons with disabilities has a designated pick-up point.
Please note that the person with the disability (to whom the plate or hang tag was issued) must be the driver of, or passenger in, the vehicle when the vehicle is parked in parking areas for persons with disabilities.
Q: Are there specific parking spots intended for motorcycles or scooters only?
A: Dover International Speedway does not allocate specific parking spots to motorcycle or scooter operators. However, you are welcome to park those vehicles in the general parking lots. The cost for parking does not differentiate between vehicles.
Q: What exit should I use from Route 1 to get to Dover International Speedway on Sunday of race weekend?
A: FROM THE NORTH:
On Sunday of race weekend, as the parking lot accessible via the main entrance to the property fills to capacity, exit 104 off of Route 1 may be closed.
Traffic is then rerouted 5.3 miles South to Exit 95 (S. Dover, Dover Air Force Base). Temporary directional signs on Route 1 will provide additional guidance. Once exiting Route 1 at Exit 95, motorists may use the Park-n-Ride at the Blue Hen Corporate Center, or proceed straight on Route 13 North to Lot No. 1. Lot No. 1 is located on your right, at Jefferic Blvd. Signage will direct you into this lot.
Note: For those coming from the North that wish to avoid the possible closing of Exit 104 on Sunday morning, Exit 119A (Smyrna) or Exit 114 (S. Smyrna) may be used. Proceed down Route 13 South and follow signs for Dover International Speedway.
FROM THE SOUTH:
Motorists should use Exit 95 off of Route 1, where they may then use the Park-n-Ride at the Blue Hen Corporate Center, or proceed on to Lot No. 1. Lot No. 1 is located off of Route 13 North at Jefferic Blvd. Signage will direct you into this lot.
Q: What if my vehicle is towed?
If your vehicle is towed for any reason during your visit to Dover International Speedway, keep the following helpful tips in mind:
- When parking your vehicle, be aware of your surroundings. Make note of parking lot and gate signage to assist you when exiting the event.
- More than likely, your vehicle has not been towed off of Dover International Speedway grounds. It has just been relocated to another portion of the property because it had to be moved.
- If your keys are locked in your car, your tire is flat, or if you’re involved in some other minor inconvenience involving your vehicle, you can get help for FREE, thanks to our partners at AAA. Call (302) 883-6753 for assistance.
- Please contact our security team in our Joint Operations Center at (302) 883-6753 and we can verify if your vehicle has been towed on our property, and we can help provide the location of your vehicle on-site.
RECREATIONAL VEHICLES (RV) PARKING
Q: Do the RV lots have water and electricity hook ups?
A: The RV lots do not have water or electric hook ups, however, water is available free of charge in RV Lot 10 and at the main entrance, behind the credential trailer on Route 13.
Water may also be purchased by calling U.S. Lawns at (302) 270-1705.
Q: Where are RV dump stations located at Dover International Speedway?
A: Disposal Stations are located in two places at Dover International Speedway: in the front of the property, behind the Credential trailer and in RV Lot 10. This service is available to all RV patrons parking on Dover International Speedway property.
If you prefer not to move, you can pay to be pumped by United Site Services by calling (800) 864-5387.
NOTE: It is prohibited to discharge any wastewater from holding tanks onto the ground. This includes gray water, CHT, or any other tank. Officials of the Delaware Natural Resources & Environmental Control Department (DNREC) will be in the RV parking lots to monitor compliance, and violators will be fined.
Q: May I purchase ice in the RV lots at Dover International Speedway?
Yes, ice is for sale at the ACME location near Lot 10, and Lot 2, with mobile ice sales available in all lots.
Q: Is infield RV parking available?
A: Infield RV parking is not available.
Q: When does RV staging and RV load-in begin?
A: Click here for additional RV information. Carefree Camping customers can call 1-800-441-RACE for more information.
Q: Is tent camping allowed in the RV lots at Dover International Speedway?
A: No, tent camping is not allowed in the designated RV lots, however we do have premium tent camping and Carefree Camping options available for fans on our property.
Q: How can I reserve an RV spot at Dover International Speedway?
Contact the Dover International Speedway Ticket Office at 1-800-441-RACE for assistance.
Q: How much does it cost for a reserved RV spot at Dover International Speedway?
A: Call 1-800-441-RACE for more information.
Q: When is trash picked up from the RV lots at Dover International Speedway?
A: Trash pickup is daily from 1 p.m. to 4 p.m. Please use dumpsters for the disposal of all trash, as trash will only be picked up from these designated areas. RV parking attendants will have trash liners available for the convenience of RV patrons.
Q: Are pets allowed at Dover International Speedway? What about service animals?
A: Pets are permitted in the RV and general parking areas but not in the Speedway itself. Pets must be leashed and under control at all times. Pet owners are responsible for their pets, including proper clean-up of waste, and must abide by designated “quiet hours” in the RV Lots at Dover International Speedway. Please be courteous to others.
We comply with applicable laws related to allowing service animals (animals that are individually trained to perform tasks for people with disabilities, such as seeing eye dogs) on Speedway property. If you have special needs in this area, we encourage you to contact us in advance. Service animals must remain leashed and harnessed at all times.
We reserve the right to require that pets and service animals be removed from our premises at our discretion, for example, if they are out of control or pose a threat to the health or safety of others.
Q: May RV patrons light fires in barrels or other fireplace-type units?
A: While ground fires are not permitted in the RV parking areas, fires are permitted in barrels or other controlled units. If the fire department deems any fire unsafe, RV campers will be required to extinguish it.
Q: Is there a store nearby where I can buy tailgaiting items for my RV?
A: Yes. There is an ACME Convenience Tent at the entrance to RV Lot 10. It features over 2,500 items that you could find at your local supermarket. The store is open Thursday through Sunday during the week of the race.
Q: How do I drive a racecar at Dover International Speedway?
A: Three organizations sometimes offer driving experiences at Dover. They include the Rusty Wallace Racing Experience, the Richard Petty Driving Experience and the NASCAR Racing Experience. They are not directly affiliated with Dover International Speedway – they rent the track from us, and offer their products on our property.
Q: How do I request a charitable donation from Dover International Speedway?
A: If you are interested in soliciting a donation from Dover International Speedway, please send a letter via U.S. Mail to:
Dover International Speedway
Assistant VP of Marketing and Communications
1131 N. Dupont Highway
Dover, DE 19901
A committee regularly reviews all donation requests. If we are able to assist your local organization with a donation or silent auction item, we will contact you.
Q: How do I get permission for my non-profit organization or charity to setup on race weekend?
A: Dover International Speedway prides itself on being an active member of the local community. Space on the property is valuable, and limited, and there is a waiting list of non-profit organizations and charities that would like to promote their cause on race weekend. To request space on race weekend, please submit a letter via U.S. Mail to:
Dover International Speedway
Assistant VP of Marketing and Communications
1131 N. Dupont Highway
Dover, DE 19901
If we are able to accommodate your non-profit organization or charity with space on race weekend, a member of our staff will contact you with details.
Q: How long do the races last?
A: The Sunday Monster Energy NASCAR Cup Series race is 400 laps and typically lasts approximately 3.5 hours. The Saturday NASCAR XFINITY Series race, along with the Friday NASCAR Camping World Truck Series race in May, is 200 laps and lasts approximately 2.5 hours. The Friday NASCAR K&N Pro Series East race in September is 125 laps and lasts approximately 90 minutes.
Q: Can I get married at Dover International Speedway?
A: Due to the growing number of people interested in weddings at the track, and NASCAR’s increasingly busy schedule, Dover International Speedway does not host weddings during NASCAR events. On non-race weekends, weddings may be arranged through the Dover Downs Hotel and Conference Center. For more information, contact the catering sales office at 1-866-376-2425.
Q: Can I send a special message to someone on the Sprint Vision screens located in the infield?
A: Unfortunately, because of the incredible amount of requests, we are unable to display any personalized messages on the Sprint Vision screens during the races. It is impossible to do this for everyone – so we are forced to not allow these messages, in an effort to be fair to all guests at Dover International Speedway.
Q: What are the specifications of the track?
A: Click here for track specifications.
Q: How many people does Dover International Speedway accommodate?
A: We accommodate 85,000 race fans at Dover International Speedway.
Q: When was the first race at Dover International Speedway, and who won?
A: The Mason-Dixon 300 was held on July 6, 1969 and Richard Petty won the first race.
Q: When was the track repaved with concrete and what are the specifics?
A: The repaving of Dover International Speedway was completed in November 1994, transforming the one-mile asphalt surface into the concrete track you see today.
A continuous strip of concrete, 43 feet wide, was laid with additional width in the turns. The concrete was installed by specially designed, computer-controlled equipment for maximum smoothness, using 8,286 yards of concrete. Raw materials included 2,340 tons of cement, 6,026 tons of sand and 9,015 tons of stone.
The new concrete was first tested during a Goodyear tire session on April 18. Dale Jarrett, Derrike Cope and John Andretti first tested the all-new Monster Mile.
The first Monster Energy NASCAR Cup Series race held on the concrete was the Miller Genuine Draft 500 on June 4, 1995. Kyle Petty took the win, edging out Bobby Labonte and Ted Musgrave, as Hut Stricklin, Dale Earnhardt, Jeff Gordon, Sterling Marlin, Michael Waltrip, Rusty Wallace and Joe Nemechek rounded out the top ten.
Q: Are there any autograph opportunities at Dover International Speedway?
A: Visit our website regularly as the races approach for driver appearances and autograph sessions taking place around the Dover area. Please keep in mind that on race day, drivers, like all athletes, are concentrating on the task ahead and rarely available.
We also recommend fans pick up a copy of “Outside the Oval” magazine, distributed at most restaurants/bars/hotels in the Dover area, for potential autograph opportunities.
You can also keep up with Monster Mile activities through our social media sites and Mobile App. Follow us on Facebook.com/DoverInternationalSpeedway or or Twitter and Instagram @MonsterMile.
Q: What is the closest airport to Dover International Speedway?
A: Both the Philadelphia International Airport (PHL) and the Baltimore-Washington Airport (BWI) are within driving distance of Dover International Speedway.
PHL is about 70 miles from the Speedway. www.phl.org.
BWI is about 90 miles from the Speedway. www.bwiairport.com
Q: Can I rent a scanner at the race?
A: Yes, race scanners are available to rent at Racing Electronics merchandise stands located throughout the Speedway grounds. For more information on renting traditional scanners, please visit http://www.racingelectronics.com/ .
Q: Where can I find a list of the scanner frequencies?
A: Scanner frequency lists can be obtained during the weekends of major racing events by visiting the nearest scanner rental locations at Dover International Speedway. The MRN coverage of the Dover races can be found at radio frequency 454.000.
Q: Does Dover International Speedway broadcast the MRN radio coverage of the race at the track?
A: Dover International Speedway broadcasts the MRN coverage over the sound system. The Monster Energy NASCAR Cup Series race is broadcast on the local MRN affiliate, 94.7 WDSD-FM. The NASCAR XFINITY and NASCAR Camping World Truck Series races are broadcast on WDOV-AM 1410.
Q: Do representatives from the track ever make presentations to local clubs?
A: Dover International Speedway employees are always willing to make a business presentation about the track to area clubs and are frequently asked to be featured speakers at Rotary, Lions and local Chamber of Commerce meetings. To make arrangements to have a guest speaker from Dover International Speedway meet at your club, please send a letter via U.S. Mail to:
Dover International Speedway
Assistant VP of Marketing and Communications
1131 North Dupont Highway
Dover, DE 19901
Please include a contact person, some history/background about your club, and detailed information about your event in the request.
Q: Can I use my cell phone at Dover International Speedway?
A: You may use your cell phone at the Speedway, but keep in mind that access declines as the number of people attending an event increases. Do not rely on your cell phone if you need to relay or receive important information.
Q: I’ve recently moved. How do I update my account information?
A: It is very important for ticket holders to keep us notified of their address changes… it’s how we keep you updated with Speedway news! We also use your contact information on file to mail your tickets. To update any of your contact information, please call the Dover International Speedway Ticket Office at 1-800-441-RACE, go online and log into your account to edit your information. You must already have an activated online account to do this.
If you have any questions, please contact us at 1-800-441-RACE, or write us at:
Dover International Speedway
Attn: Ticket Office – Address change
1131 North Dupont Highway
Dover, DE 19901
Q: Can I bring a seat cushion with a back on it to use in my grandstand seat?
A: Yes, seat cushions with back supports are permitted in the grandstands, however it must fit within the seat width allotted for each seat. Bleachers on the frontstretch in rows 1-25 don’t have backs. All other grandstand seats have seatbacks. All grandstand seats are 22 inches wide.
Q: How do I contact the local Kent County, Delaware Convention and Visitors Bureau?
A: The Kent County & Greater Dover, Delaware Convention and Visitors Bureau is a great resource for fans that are heading to Dover. They can be reached by calling (302)-734-1736 or online at www.visitdover.com.
Q: Where is the Lost & Found?
A: Please turn found items over to a Speedway employee at any gate. To retrieve a lost item, go to Ticket Services near Gate 3, open Friday 8 a.m. to 6 p.m., Saturday 8 a.m. to 4 p.m. and Sunday 8 a.m. to 2:30 p.m. After hours, call (302) 883-6753 or, after the weekend, email firstname.lastname@example.org.
Q: Can I bring my drone to the track?
A: Drones are not allowed on Dover International Speedway property.
POTENTIAL MERCHANDISE AND CONCESSION VENDORS
Q: How much does Dover International Speedway charge merchandise vendors?
For a 10 foot-by-10 foot tent location, there is a $2,500 setup fee and 25% commission for sales above $10,000. For a 40-foot trailer location, there is a $5,500 setup fee and 25% commission for sales above $22,500. If you have a need for another location size, please contact us at email@example.com or call (302) 883-6515 to determine the pricing level. Please note that pricing levels are subject to change at the sole discretion of Dover International Speedway.
Q: How do I request a package to become a merchandise vendor?
A: Send an e-mail to: firstname.lastname@example.org. Include the following information in your email or it may not be considered a serious inquiry:
- Company name
- Company address
- Company contact(s)
- Company phone, mobile phone, fax and email address
- Type of product to be sold (please be as descriptive as possible). For example, if you are selling NASCAR merchandise, it would be best to list the categories (i.e. shirts, hats, cars, etc.).
- Type of vending location required (tent, trailer, other). Please provide detail on how the location will be accessible to customers. For example, does the tent require access on four sides? Does the trailer open to the left or right?
Q: How much does Dover International Speedway charge food or beverage vendors and how do I request a package to learn more?
A: If you are interested in being a food or beverage vendor at the track, you must remit some necessary information. Please provide:
- Name of operation and full contact information
- Picture of proposed operation (trailer, booth, tent, etc.)
- Menu and price list
- References and a list of past events
Send an e-mail to: email@example.com. If approved, we will contact you via phone and a contract will be mailed to you that outlines our $2,000,000 general liability insurance requirement. A percentage of your gross sales will be collected at the end of the weekend as payment.
If you have any questions regarding possible food or beverage vendor opportunities, please contact Red Frog Food and Beverage at 312-725-7722.
Q: What are the insurance requirements?
A: All of the requirements will be included in a package that is mailed to you. The main requirement for merchandise vendors is $1,000,000, per occurrence, in commercial general liability insurance. The main requirement for food and beverage vendors is $2,000,000, per occurrence, in commercial general liability insurance.
Q: What are the deadlines for becoming a merchandise or food and beverage vendor?
A: We require all information to be completed 30 days prior to the race weekend. Requirements are outlined in the package. A package is sent to serious inquiries. Interested food and beverage vendors should send a request to firstname.lastname@example.org to receive a package. Interested merchandise vendors should send a request to email@example.com or call (302) 883-6515 to receive a package. The package will include all of the deadlines and information required. Space is not guaranteed unless all requirements are met. Available space is limited and fills up quickly. If you are going to attend the event, we advise you to complete everything as early as possible.
Q: I have a good product. How do you think it will sell?
A: Dover International Speedway does not give opinions regarding the success of products sold at the track. It may take time for people to become familiar with your product
Q: May I sell a NASCAR-related or NASCAR-licensed product during race weekend?
A: Most vendors sell in this category. Dover International Speedway partners with NASCAR to make sure all products with its logo, likeness, etc. are properly licensed. Failure to obtain the proper license will result in being removed from the property and the vendor could be criminally prosecuted. When signing the vendor contract you are agreeing to the fact that all products are properly licensed.
Q: May I sell Dover International Speedway-related products during race weekend?
A: Dover International Speedway has an internal merchandise department that handles all aspects of products in this category. Anyone found selling merchandise with Dover trademarks will be removed from the property and could face criminal prosecution.
Q: Does Dover International Speedway provide statistics or sales figures from other vendors, so I can decide whether I want to be a vendor?
A: Dover International Speedway does not provide sales information from other vendors due to its confidential nature. You can learn more about Dover International Speedway by visiting DoverSpeedway.com and NASCAR.com.
Q: How and when are locations chosen?
A: Locations are selected approximately 30 days prior to the race weekend. They are chosen based on a variety of factors, the most important being prior race sales and timeliness of your request and paperwork submission.
Q: What types of products are not allowed to be sold?
A: The following products may not be sold on Dover International Speedway property: alcohol and tobacco products; weapons of all sorts; potentially offensive products (as determined by Dover International Speedway); and non-family friendly items (as determined by Dover International Speedway).